Policies

Processing Times 1-3 days

Current processing times are 1-3 business days prior to shipping on all orders. Our amazing all natural products are handmade to order and we guarantee that it's worth the wait. Once your order has been place we are unable to cancel or refund the order. 

 

All Sales are final 

Merchandise is only available for credit if defective or damaged upon delivery, You must contact us within 3 business days after receiving your order. With a photo of the defective or damaged product in order to receive a claim. We will not be responsible for reimbursement of any shipping cost. If it is determined that product or merchandise is damaged or defective we will credit your account with us in the amount of said product. 

 

Fragrance discrepancies

We do not refund monies or make exchanges if a fragrance is not to your liking or not strong enough. Please review our candle etiquette page if you are unsure of a particular fragrance please review our scent list. 

 

Disclaimer

Fragrance of Elegance is not responsible for incorrect email or postal address.

Fragrance of Elegance is not responsible for damaged or lost merchandise due to delivery mishandling. 

Fragrance of Elegance is not responsible for any injuries, damages or losses of any kind due to your use of any products purchased from foecandles.com. In any case our maximum liability to you is the amount you paid for the product. 

We reserve the right to modify, alter, or discontinue any policies and terms included herein at anytime without notice.

Your purchase from Fragrance of Elegance signifies your acceptance of the aforementioned information and policies.